Customer Q&A

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We have compiled some of the most frequently asked questions by our customers.
Please check the following information before making inquiries.

  • Q. Customer Support

    I would like to receive after-sales service for a Seoyon E-Hwa product installed in my car. What should I do?
    A

    Due to the contractual relationships we have with finished automobile companies, all after-sales service-related tasks are performed by the finished automobile companies.


    Therefore, with regard to the after-sales service for Seoyon E-Hwa products, please contact the after-sales service center of the automaker.

  • Q. Customer Support

    I would like to purchase products from Seoyon E-Hwa directly. Is there any way I can do so?
    A

    As a B2B (B-to-B) company, Seoyon E-Hwa does not provide small-volume sales to general customers.


    This is a method that is operated not only by Seoyon E-Hwa, but also most auto parts manufacturers.


    Therefore, if you contact the after-sales service center of the automakers, you can receive services from product purchase to product repair.